Privacy policy

At Aylta, we are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use, and protect your personal information when you use our website and online store.   

1. Collection of Personal Information

When you visit our website, make a purchase, sign up for our newsletter, create an account, or communicate with our customer service team, we may collect personal information such as:   

• First and last name   

• Email address

• Mailing address

• Phone number

• Payment information

• Order history

• Any other information you choose to provide voluntarily  
  
  

We also automatically collect certain information about your device and browsing activity, such as your IP address, device type, operating system, browser, pages visited, links clicked, and other usage data.  

2. Use of Personal Information

We use your personal information to:

• Process and ship your orders

• Communicate with you about your orders, our products, and services

• Improve and personalize your shopping experience   
• Analyze our website usage and optimize our marketing
• Respond to your inquiries and resolve issues
• Comply with legal and regulatory requirements

3. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent. However, we may share your information with service providers who assist us in operating our business, such as payment processors, shipping carriers, and analytics and marketing service providers.  

4. Security of Personal Information

We take appropriate measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use security protocols such as SSL to secure data transmission and physical and technical security measures to protect our servers and databases.   

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze our website usage, and personalize our content and advertisements. You can manage your cookie preferences in your browser settings.   

6. Your Rights

You have the right to request access to, rectification, deletion, or restriction of the processing of your personal information. You can also object to the processing of your data or request its portability. To exercise these rights, please contact our customer service team at [adresse e-mail supprimée].   

7. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their publication on our website. We encourage you to review this policy regularly to stay informed.